If you wish to cancel your booking, you must notify our trip coordinator at least 48 hours before the scheduled departure time to be eligible for a full refund or free rescheduling.
In the rare event that Triptoos cancels a scheduled trip due to extreme weather warnings, road closures, or unavoidable operational reasons, all booked travelers will receive a 100% full refund immediately or a free transfer to the next available weekend getaway.
Approved refunds will be processed back to the original mode of payment (UPI, Bank Transfer, or Card) within 3 to 5 business days.
To initiate a cancellation or refund request, please message our official WhatsApp support at +91 94722 63666 or email us at hello@triptoos.com with your Booking Reference ID.